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Service

Original [one-to-one] professional service system in the industry

Own the largest scale [three hundred persons] of field service team in the industry

Guaranteeing the center service before, in and after the sales is the tenet of TOSUN Safety Technology and increasingly becomes the basic requirement proposed by the mass customer to the company. TOSUN Safety Technology constantly optimizes the internal management of enterprises, improve the staff's service awareness and take other series of measures so that each user could experience its service slogan of "experience what you need and serve with heart". Besides, TOSUN Safety Technology has established the strong marketing network integrating the sales and service. The company's new products and various services could reach at market and user promptly and comprehensively, which forms a perfect product R&D mechanism and network operation mechanism.

Proactive Communication

Deep analysis and objective evaluation

Provide the optimal product and technical solution for customers.

Messaging Support

TOSUN Safety Technology will provide mass information for customers so that the customers could have a comprehensive and integral concept on the product portfolio, service and the relevant reference architecture example in all fields of formwork engineering.

Training Support

TOSUN Safety Technology will provide the experts and employees who have exquisite technology and are full of the work enthusiasm, conduct training to the company staff as per the daily actual demand condition at the construction site to save the engineering time in the maximum extent at the implementation stage of engineering, and provide the formwork equipment utility ratio to reduce the subsequent cost.

Process Optimization

TOSUN Safety Technology will precisely confirm the customers' demand, provide the suggestions and consultations about all business, technology and logistics problems upon the operation of the relevant template, customize the one-to-one template solution in the technology and cost aspect, and optimize the work process of project at each stage to improve the construction efficiency.

Technical Support

The company focuses on the customer demand in security protection industry, and continuously promotes the application and promotion of new materials, new products, new technology and new process by constantly innovating and keep improving.

Successful Completion

Provide the special disassembly, and use the special equipment for effective cleaning and maintenance, making room for the next construction.

Client Services

Continuously promote the industrial technical improvement and product updating, and constantly improve customers' product experience and technology application by making progress together with the customers so that customers could enjoy really good products and services.